Free live webinar · For practising advisors
Your client's policy promised more than their claim delivered.
A working session for insurance advisors, wealth managers and financial planners — the claim-time mistakes that surface after the sale, and how to close that gap before a client ever has to file one.
Reserve your seat
Seats limited · link shared after registration
Who this is for
Built for anyone who has to answer a client's insurance question
Insurance advisors
The ones fielding the "why was my claim rejected" call first.
Wealth advisors & wealth managers
Insurance is a line item in every plan you build — this is the depth behind it.
Financial planners & financial advisors
Sizing cover and reading policy fine print as part of a complete plan.
Financial product distributors
Selling the product means owning the conversation when a claim goes wrong.
Bank RMs & relationship managers
Cross-selling insurance without a claims background is where trust breaks first.
Independent advisors
No company backing you up on a rejected claim — you need to know this cold.
Career switchers moving into advisory
The practical grounding that's missing before you sit in front of a client.
New to insurance advisory
A real working start — not just product features, but how claims actually play out.
What the brochure says, vs. what the hospital does
The gap this webinar closes
Benefit
Annual health check-up
Often forfeited if unclaimed, or bundled with silent conditions
Benefit
"Be Fit" / wellness credits
Redemption rules rarely match the marketing copy
Benefit
2-hour hospitalisation cover
Documentation demands trip up genuine claims
Benefit
OPD coverage
Sub-limits and empanelment gaps go unread
Benefit
e-Consultations
Network restrictions narrower than the pitch
Agenda
Nine conversations, in order
Each block builds on the last — from the mistakes that cause claim problems, to the fine print that decides whether a claim is honoured.
01Buying mistakes
The 2–3 mistakes that surface at claim time
- The buying mistakes people make most often, and why they only show up later
- How we make sure our clients never walk into these traps
- If a mistake has already been made — what can still be rectified, and how
02Sum insured
Deciding the ideal sum insured today
- Sizing cover for a family against today's medical inflation, not last decade's
03Top-up vs. base
Super top-up, or raise the base policy?
- When a super top-up is the sharper choice over increasing base sum insured
04Riders
Choosing add-on riders with intent
- A framework for deciding which riders actually earn their premium
05Brochure vs. reality
When the brochure doesn't match the ward
- Annual health check-ups, "Be Fit" / wellness benefits, the 2-hour hospitalisation clause, OPD coverage, and e-consultations — where practical experience diverges from the product sheet
06Claim disputes
Handling an unfair claim rejection
- The escalation path when an insurer's rejection doesn't hold up
07Choosing insurer & plan
Selecting the right company and the right plan
- Policy features worth scrutinising — room-rent capping, non-payable consumables, and similar clauses
- Add-ons that genuinely minimise out-of-pocket expense during hospitalisation
- Comparing insurers properly — and whether complaint ratio, claim ratio and settlement ratio alone are enough
- "No-claim bonus up to 4X sum insured" — real value, or a marketing headline?
08Emerging coverage
Naturopathy, AYUSH & Modern Treatment
- Naturopathy and allied treatment cover, and the limits attached to it — a growing consideration
- What "Modern Treatment" means in a policy, and why it matters when you're selecting cover
09Deep dive with CA Riddhi Chheda
Restoration benefit, and reading an insurer's reliability
- How to judge whether an insurance company is reliable — claim ratio, solvency ratio, and where to actually find this data
- Which parameters matter, and which source to check each one against
- Restoration benefit, PED waiting period, cumulative bonus, non-medical / consumable items, and sub-limits — the key features to compare feature-by-feature
To go deeper on this segment
Call Narendra Kumar CFP for a closer look at restoration benefit and insurer reliability data after the session.
Speakers
Leading the session

Lead Trainer · SunYta
Lead Trainer
SunYta
Leads SunYta's education and content practice, training CFP professionals on real-world financial planning and client protection.
16+
Years of experience
8,000+
Students trained

Guest Speaker · Manavi Wealth
Guest Speaker
Manavi Wealth
Brings a practitioner's view on health insurance selection, claims handling, and client advisory from the field.
15+
Years of experience
2,000+
Families served
